Welcome to Beaded by Belle! Here are some answers to frequently asked questions. Please contact us through instagram direct messages or at firstname.lastname@example.org if you need further help.
How long will my order take to ship?
All jewelry is handmade and shipped within 2-5 business days of purchase. Shipping times depend on which method you choose, and where it's being sent to. Please allow an extra 1-2 days for orders to be shipped out during high volume seasons (summer, holidays, etc).
What comes with my jewelry?
Each necklace is packaged in an organic cotton pouch that can be used to store your jewelry! We also use eco friendly mailers, recycled tissue paper, and recycled stickers to package orders with the environment in mind.
Please recycle your mailers!
Do you accept returns/cancellations/refunds?
Returns: We don't accept returns so please be sure that you're ordering the right size and quantity.
Cancellations: We accept cancellations within 6 hours of purchase, unless a shipping notification has already been sent to the customer.
Refunds: We will refund a purchase if an item breaks, or on a case by case basis for other issues.
What is the jewelry made out of?
Our beaded items are made using seed beads, and stainless steel clasps and chains. We use cultured pearls and sea glass.
Is the jewelry waterproof?
All accent chokers are water resistant. They can withstand water but it's best to limit exposure to keep them looking like new!
For pattern chokers: take care of them by not exposing them to water and perfumes/sprays.